XP - INSTALLING PROCOMM VERSION 4.8  With this 4.8 version, Symantec modified their installation and placed their software in a new location and changed the name of the key program to pw5.exe from pw4.exe and made the default location with 4.8:                       C:\progra~1\Symantec\procom~1\programs\pw5.exe                                              - You will need to insert the word Symantec\   into the C:\WINDOWS\peercomm.ini file and  change the reference to pw4.exe to pw5.exe... Below are the instructions to do this: Installation using default location with Version 4.8:         Procomm's PW5.exe is placed into                     C:\Program Files\Promm Plus\programs\              In Dos terminology this is usually reduced to:                                     C:\progra~1\Symantec\procom~1\programs\pw5.exe                                     or                                     (if Procomm was previously installed:                                     c:\progra~1\Symantec\procom~2\programs\pw5.exe)              The DOS terminology is used by our software to locate the programs and if earlier versions have been installed, the user has to make changes to the setting as shown below.) Once Procomm has been installed, TIGER needs to know where it is. This can be done in two ways. With a WINDOWS98 or XP machine there should be   a directory named WINDOWS. In c:\WINDOWS after TIGER has been installed, there should be a file named PEERCOMM.ini EDITING THE FILE PEERCOMM.INI The file named PEERCOMM.ini is the main source for such settings as where pw4.exe is. This can be examined and edited using a text editor like WINDOWS NOTEPAD. With the editor open c:\windows\peercomm.ini find the sixth paragraph: (Procomm Plus)  Note the first line:  It should say:          ProcommDirectory=c:\progra~1\procom~1 (or procom~2) The next line should say:               ProcommScriptDirectory=c:\progra~1\procom~1\aspect (or ...procom~2) The next line  should say:          ProcommCommand=\programs\pw5.exe     In the rare case that there is no c:\windows, it may be that you will need to create a folder named C:\windows to house the Peercomm.ini file. I am not sure about this. If you have an XP, see if you can find the file named peercomm.ini. It may be that it has not been installed or is placed somewhere else with an XP.  When the PEERCOMM.ini  has been edite and  set up properly, start the TIGER programs. Click on PEERCOMM. Then click on File at upper left and Program Settings. First click on the second button: Dial Data and make your entries. Next click on Enter Access Numbers:   Procomm should open up. (IMPORTANT:  If it does not, it means that          (1) you have made a mistake with the PEERCOMM.ini file...          OR          (2) you are using a different version of Procomm (version 4.7)          OR          (3) you have an XP and may need to create a folder named C:\windows and place the Peercomm.ini file in it). If the Procomm Connection Directory does open properly after clicking the Enter Access Numbers,  Click on the grey Telnet Tab in the middle of the screen.... To the right you should see the Name:                                  Dial Data Internet and beneath it the Host/IP Address:                                  dd.trackdata.com Then click OK and Close the screen. That will take you back to the 5-button page entitled Program Settings. Now click on Procomm Version: Be sure that Version 4 is toggled to on. Check the setting for Procomm Plus Directory                              c:\progra~1\symantec\procom~1 and for ProcommPlus Scrpt Path                              c:\progra~1\symantec\procomm~1\aspect and for ProcommPlus Filename                             \programs\pw5.exe If these do not appear as you have posted them in the C:\WINDOWS\PEERCOMM.ini file you may make changes here. However, there is a program error that can occur as you close this screen and I suggest making directly to Peercomm.ini file. (The error is an incorrect recommendation to answer "YES".  Instead pick "NO".)